FAQs: Maya Backpack
When will the Maya bag arrive?
This depends heavily on production and shipping time. Right now we are estimating May - June 2021.
DIOSA has been affected, like many other businesses, by COVID-19. The virus affected all facets of our company including production, shipping times and gathering materials.
Since our bags are being ethically produced in China we were also affected by the Lunar New Year which is a large holiday in most Asian countries and often shuts down factories for a month or more.
Most importantly, quality takes time and we want to make sure you are completely satisfied with your Maya Backpack. Our manufacturer is using their most experienced sewers which adds time to the production.
We created the Maya to be a fully functional, fashionable backpack that will help you carry you throughout your day, anything less would not do.
What are you doing to ensure COVID-19 safety?
Our team works remotely so we’re able to continue working in our own safe environment. Anytime a product is handled, we ensure the environment is sanitary and gloves and masks are worn.
How does Maya help women?
Here are a few things we do on your behalf whenever you purchase from our shop:
- Give 1% to women's organizations such as empowerment centres in Guatemala.
- Hire weavers from Women Empowerment Centres in Guatemala to help create products.
- Inspire confidence in women through our stylish, functional products.
Plus you're supporting a woman entrepreneur!
What size is the Maya backpack?
Our bag is 28L, with dimensions of approx. 16"H x 11"W.
The perfect size, it fits up to a 15" laptop and all other necessities.
What is the Maya bag made out of?
The outer shell is vegan leather and the lining is fabric made from recycled water bottles.
How can the Maya turn into a crossbody bag or briefcase?
To carry Maya as a crossbody bag, take the strap from the detachable clutch bag and attach it to the rings on the side of the bag. To carry briefcase style, simply take by the grab-and-go handle at the top of the bag. The backpack straps can be tucked away for a slick and stylish carry.
How is the bag ergonomic?
Anthropometrics body measurement was taken by an Occupational Therapist to determine the average width of a female back in order to design the strap that distributes the weight across the back.
We looked at shoulder breadth and considered all different body shapes and bone structures. Maya was created with combined good ergonomic design input. The adjustable, padded straps are key to comfort and custom fitting the bag to any body shape.
Ergonomic top handles allow for a correct neural spine squat when picking up the bag and less effort and distance to lift the bag than a typical briefcase-style.
How does the usb port charge your phone?
Your favourite battery pack and charger will slip right into the bag. The interior pocket was designed for the DIOSA Nimble battery charger (sold separately) that is made of plant-based and recycled materials.